
Source in ChatGPT, Gemini and Perplexity
Case Study: How Unilux Heritage Became a Source Used by ChatGPT, Gemini and Perplexity

1. Introduction
In recent years, the way users search for information has begun to change significantly. Until recently, most searches ended with a list of Google search results.
Today, however, an increasing number of answers are generated directly by artificial intelligence systems such as ChatGPT, Gemini and Perplexity. These systems no longer display only links.
They select, synthesize and recommend information they consider sufficiently relevant to answer users' questions.
This case study demonstrates how a company can become better understood by AI-powered systems through the development of a consistent digital presence. The principles behind this process are explained in our Complete Guide to Building Digital Authority and AI Visibility.
For companies, this shift raises a fundamental question:
How can a company's own content become a source used by artificial intelligence?
This case study documents a real project carried out for Unilux Heritage, the division specializing in the restoration of windows for heritage buildings developed within Unilux Construct.
The objective was not to improve a single SEO metric or to attract a higher number of visitors. The strategy focused on developing an information ecosystem capable of answering the real questions asked by users while providing sufficient trust signals for the published information to be used by AI systems.
The results presented in this study are based on verifications carried out between March and June 2026, using three of the world's leading publicly available AI systems:
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ChatGPT
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Gemini
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Perplexity
The verification was not based on a single question or a single favorable response.
Dozens of responses generated by each platform were analyzed, documenting:
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the company's presence in AI-generated responses;
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its positioning relative to other companies in the industry;
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the pages used as sources;
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the frequency of its appearance;
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the types of questions for which Unilux Heritage's content is selected.
The results obtained provide a technical analysis of how a company's content can become part of the responses generated by artificial intelligence.

The summary data presented above represent the results of a verification carried out simultaneously across all three AI platforms. Although each platform uses its own selection mechanisms and information sources, all of them identified the content published about Unilux Heritage as being relevant for certain questions related to the restoration of historic wood windows.
This is significant because it demonstrates that these findings are not based on an isolated response or on a particular situation observed in a single AI system, but rather on a phenomenon that can be observed across different platforms developed independently.
To understand how these results were achieved, it is necessary to present the background of the project and the stages completed before the official verification was carried out. These aspects are presented in the following chapter.
This case study complements the analysis presented in the Google AI Overview Case Study, which documents the first instances in which content developed by Mirio Development appeared in responses generated by artificial intelligence.
This study also builds upon the conclusions presented in the SEO, Digital Authority and AI Trust case study, demonstrating how the development of a coherent information ecosystem can influence the way content is utilized by AI systems.
2. Project Background
The project documented in this case study began in February 2026 with the objective of developing an information ecosystem dedicated to the restoration of windows for heritage buildings.
The objective was not to publish a large number of articles or to optimize a single page for a specific keyword. Instead, the strategy focused on developing a content structure capable of answering the real questions asked by clients, architects, designers and owners of historic buildings.
Based on this approach, content was developed around the main topics searched within the industry:
• restoration of historic windows;
• the differences between restoration and replacement;
• permits required for interventions on listed heritage buildings;
• choosing a specialized restoration company;
• restoration methods;
• the specific characteristics of heritage windows.
In addition to developing the content published on the Unilux Heritage website, the project also included strengthening Digital Authority through external editorial publications, optimizing the information architecture and developing interlinking between pages.
The objective was to build an ecosystem capable of providing sufficient signals of relevance and trust for users, search engines and, ultimately, artificial intelligence systems.
The implemented strategy was not limited to traditional SEO optimization.
In parallel, dedicated components were developed for:
• Digital Authority;
• AI Trust;
• GEO (Generative Engine Optimization);
• explanatory, answer-oriented content.
This type of content is designed to explain, compare, document and reduce user uncertainty, characteristics that are becoming increasingly important in the way AI systems select the sources they use to generate responses.
The resulting information ecosystem was built so that each piece of content complements the materials already in place.
The objective was not to publish standalone articles, but to develop a coherent information architecture in which each page answers a specific question while supporting the other materials through contextual interlinking.
This approach makes the subject easier to understand both for users and for the automated systems that analyze the relationships between information.
An important aspect of the project was aligning the content with the real questions asked by users.
Instead of focusing exclusively on commercial keywords, content was developed to answer questions such as:
• Who restores windows for listed heritage buildings?
• How do I choose a specialized restoration company?
• How are historic windows restored?
• Is restoration better than replacement?
• What permits are required?
• Which companies have experience in the restoration of historic wood windows?
These same questions were later used as part of the official verification conducted in ChatGPT, Gemini and Perplexity.
The results presented in the following chapters show the extent to which the content published by Unilux Heritage was used to generate responses produced by artificial intelligence.
The development of the information ecosystem did not produce immediate results.
The first verifiable signals appeared approximately one month after the project began, when the published content started being used in Google AI Overview.
This marked the first objective indication that the implemented strategy was beginning to produce results and that the information developed for Unilux Heritage had become sufficiently relevant to be selected by an AI system.
This approach to content development is explained in detail in the guide How to Be Cited by AI, which outlines the principles through which content can become a source used by artificial intelligence systems.
At the same time, the project focused on building Digital Trust, an aspect also explored in the article How AI Influences a Company's Reputation, which explains how artificial intelligence builds a brand's description and perception based on the information available online.
The following chapter presents the first documented result of this project: the appearance of Unilux Heritage content in Google AI Overview, observed in March 2026, approximately one month before the official verifications conducted in ChatGPT, Gemini and Perplexity.

